The Chubb Life.Style is a membership program designed by Chubb Life Hong Kong Insurance Company Limited (the “Company”, “Chubb Life Hong Kong”, “we”, “us” or “our”) to connect individuals through meaningful and engaging events and activities. As a member, you’ll gain access to curated workshops, social networking events, community gatherings and more aimed at enriching your personal life. The program seeks to foster connections among members while offering unique experiences tailored to their interests. In order to attend any events or engagements curated by Chubb Life Hong Kong, you will need to be a member of Chubb Life.Style.

To join the Chubb Life.Style, simply sign up here by providing your required personal details, including your name, email address, mobile number and others. Once your account is successfully created, you’ll be able to browse and register for a variety of events and membership benefits, such as workshops, community activities, and social events. Membership is free, but some events may require specific fees and/or deposits and/or may be subject to certain terms and conditions, which will be detailed on the event registration page. You should read the relevant terms and conditions carefully before registering for an event and paying the relevant fee and/or deposits (if applicable).

Yes, there are specific eligibility criteria that must be met to join the Chubb Life.Style:

1. Age Requirement: You must be 18 years or older.
2. Residency: You must hold a valid identity proof and be physically located in Hong Kong during the application process.
3. Personal Information: You are required to provide your full name, a valid email address, and a mobile phone number.
4. Invitation or Access: You must either receive an invitation from us or our Designated Partners or register via the designated website.

For further details, please refer to Chubb Life.Style Terms and Conditions.

No, becoming a member of the Chubb Life.Style is completely free. However, certain events may require a participation fee. Some events may also require a refundable deposit to secure your spot. These fees and/or deposits (if applicable) will be clearly outlined in the event details during the registration process. Make sure to review the event information carefully before registering.

If you forget your password, you can reset it by clicking the "Forgot Password" link on the login page. Enter the email address associated with your account, and you will receive an email with instructions to create a new password.

Yes, you can change your email address. Log into your account and navigate to your Profile settings. There, you can update your email address by inputting your current email address and your new one. A confirmation email will be sent to your new email address for verification.

To sign out of your account on the Chubb Life.Style portal, follow these steps:

1. Click on your profile settings located at the top right menu of the page.
2. From the dropdown menu, select the "Sign Out" option.

Yes, you must be a member of the Chubb Life.Style to register for or attend events. Membership is free and easy to set up. Once you’ve created an account, you can browse and register for events of your choice.

Yes, you can update your membership details at any time. Log into your account on the Chubb Life.Style portal, where you can make changes to your profile information, such as updating your email address, password, and mobile number. If you experience any issues or need further assistance, please contact our support team.

Your privacy is important to us. To learn more about how we collect, store, and protect your personal data, please visit our Privacy Policy. The Privacy Policy outlines our practices for handling your data and provides information about your rights regarding your personal information.

Events are organized on a regular basis throughout the year. The frequency and type of events depend on member interests, seasonal themes, and availability. To stay informed about upcoming events, check the Chubb Life.Style portal regularly or subscribe to our email newsletters and/or WhatsApp updates.

Once you’ve successfully registered for an event, your tickets will be available in your account on the Chubb Life.Style portal. Additionally, a confirmation email will be sent to you, containing your ticket details and a QR code for event entry. If you can’t locate your ticket, check your email’s spam or promotions folder, or contact our support team for assistance.

Entry to events is managed via QR codes. Once you’ve received your ticket, either through email or your account on the portal, you’ll need to present the QR code at the event entrance for scanning. Ensure your QR code is readily accessible on your phone or printed for a seamless check-in experience.

Yes, many events allow members to bring a guest. If the event permits additional guests, you’ll have the option to invite them during the registration process. Your guest(s) will automatically receive an email invitation to sign up as a member of the Chubb Life.Style if they aren’t already registered. This ensures they have access to their own ticket and event details.

This depends on the event:

• Free Events: Your guest(s) can attend without any additional costs.
• Paid Events/Events that require refundable deposit: As the primary registrant, you will be responsible for covering the fees for any guest(s) you invite. Please review the event details for specific pricing information.

No, your guest will receive his/her own QR code once he/she accepts the event invitation and completes their registration as a Chubb Life.Style member. Each individual must present his/her own QR code at the event entrance.

If your guest does not accept/respond to the invitation, you’ll have the opportunity to invite someone else. Simply repeat the invitation process in your event ticket page.

If your guest declines the invitation, you’ll be notified by an email, and the original invitation will be invalidated. You’ll have the opportunity to invite someone else. Simply repeat the invitation process in “My Tickets” page.

If your guest accepts the invitation, he/she will receive the ticket and QR code. He/she can also invite someone else by transferring his/her ticket to another person. Once your guest has accepted the invitation, you will no longer have the authority to make further invitations.

If you transfer an invitation to a new guest after sending it to the first guest, the original invitation will be automatically invalidated. This ensures that only one valid invitation exists at any given time. The new guest will need to accept the invitation and complete their registration as a Chubb Life.Style member (if not already registered) to receive their QR code and event details.

No, the invitation process is the same for both free and paid events.

This depends on the event:

• Free Events: Your transferee can attend without any additional costs.
• Paid Events/Events that require refundable deposit: As you have transferred your own event ticket to the transferee, the transferee will not be required to pay for the event ticket. If you wish to attend the event after the ticket transfer, you will have to register for the event again, provided that the event allows multiple registrations.

No, your transferee will receive his/her own QR code once he/she accepts the event invitation and completes his/her registration as a Chubb Life.Style member. Each individual must present his/her own QR code at the event entrance.

If your transferee does not accept/respond to the invitation, you’ll have the opportunity to invite someone else. To transfer the ticket, simply repeat the ticket transfer process in your event ticket page. When a new transfer is initiated, any previous transfer request will be invalidated.

If your transferee declines the invitation, you’ll be notified by an email, and the original invitation will be invalidated. You’ll have the opportunity to transfer your ticket to someone else. To transfer the ticket, simply repeat the invitation process in your event ticket page.

If your transferee accepts the ticket transfer, he/she will receive the ticket and QR code. He/she can also transfer the ticket to someone else. Once your transferee has accepted the ticket transfer, you will no longer have the authority to make further transfers. You will receive an email confirmation when your ticket has been successfully transferred and the QR code provided in the previous confirmation email for the event will be invalidated.

No, the transfer process is the same for both free and paid events.

We accept a variety of payment methods, including:

• Visa (including hold payments)
• MasterCard (including hold payments)
• UnionPay
• Apple Pay
• Google Pay
• Samsung Pay
• AMEX
• AlipayHK

Yes, certain events may require a deposit or hold payment to secure your spot. Please note that we only accept Visa and MasterCard for deposit payments.

• Deposits will be refunded to the original payment method used for the deposit within one month after you or the invitee or the transferee attend the event.
• If you fail to attend, the deposit will be charged. Please review the event details to determine if a deposit is required and ensure you can attend before registering.

Unfortunately, tickets are non-refundable. You may transfer your ticket to someone else. We recommend confirming your availability before registering for an event.

If your guest can no longer attend, you may transfer their ticket to another guest before the event starts. Please ensure you check the event details for the transfer policy. Once the event has passed, your guest ticket(s) cannot be transferred and/or refunded.

In the event of adverse weather conditions, the following policies apply:
Before the Event:
The event will proceed as scheduled unless a Black Rainstorm Warning and/or Typhoon Signal No. 8 or above is issued 24 hours prior to the event. If this occurs, the event will be cancelled or postponed, and participants will have the option to receive a full refund of their registration fee if they choose not to attend. For other weather conditions, such as heavy rain or strong winds, the organizer will make a final decision and notify participants within 24 hours before the event via WhatsApp and/or Email.
During the Event:
If a Black Rainstorm Warning and/or Typhoon Signal No. 8 is declared during the event, the organizer will make an announcement. Appropriate safety measures will be implemented to ensure the well-being of all attendees.

There are several ways to stay informed:

• Log in to the Chubb Life.Style portal, where all upcoming events are listed.
• Regularly check your inbox to see our email newsletters for regular updates.
• We will also regularly share information via WhatsApp broadcast for easier reach.

If you have questions or need assistance, please contact our support team via the Contact Us page on the portal. We’re here to help with any inquiries related to your membership, events, or technical issues.

As a member, we encourage you to actively engage with the community by participating in events and sharing your insights and experiences. Your involvement helps foster meaningful connections and strengthens the community. Additionally, active contributors may be invited to join the exclusive VOICES community. This invite-only group represents the Voice of Customers and offers members opportunities to engage in meaningful discussions and provide feedback.